Attention Leaders! Give your employees everything they need to know to shine in delivering customer service through this cost effective, time efficient, user friendly DVD Training System.
Introducing a revolutionary New Customer Service DVD Training System created by Ruby Newell-Legner, CSP. Ruby is considered by many to be a “Guest Experience Expert”, and who better to teach your staff the ins and outs of delivery extraordinary customer service! Using Ruby’s DVD Training System, you give yourself the ability to deliver on-demand training to your employees, keeping them in the know, and allowing them to excel in their job.
Topics covered in Ruby’s Customer Service DVD Training System:
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- Seven Star Customer Service (15 minutes)
- Understanding our Customers and their Loyalty (25 minutes)
- Dealing with Upset Customers (20 minutes)
- Communicating with our Customers to support a Professional Image (20 minutes)
- Tips for Promoting Positive Internal Customer Service (30 minutes)
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[testimonial1_arial ]“Finally, you can share all the “Secrets to Keeping Your Customers Happy” with your staff, with Ruby’s guidance every step of the way!”[/testimonial1_arial]
The Secrets to Keeping Your Customers Happy DVD Training System includes:
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- 5 Educational DVD Modules
- PDF Participant Workbooks
- Downloadable Leader’s Guide
- Training Checklist
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Money Back Guarantee: If you are not completely satisfied with this DVD Training System, we will refund your money, no questions asked!
[testimonial1_arial author=”Bryan Blaser, WheatRidge, CO”]“Entertaining, Dynamic, and very informative; I will use this program for many years to come to train new employees.”[/testimonial1_arial]
Reduce turnover. Reduce Stress. Invest in your future today!
Price: $1497
